> Customer services > Returns and refunds You know you're in safe hands with Argos, our products have a 30 day money back guarantee. If you change your mind and your item is unused and in its original condition, we can either exchange it or give you a full refund when you return it within 30 days with your proof of purchase.* If you collected your product in store or had a small item home delivered, you can simply take it to one of our stores to return it with your proof of purchase (this can be your store receipt, confirmation email or order number). Please note: We class small items as anything small enough to be delivered by a single person, from light bulbs to TV's. For small home delivery items, you also have the option of arranging a collection if it's more convenient for you. And larger home delivery items (such as furniture) needs to be collected by us – to arrange a free exchange or collection simply chat to us by clicking here anytime between 8am-8pm Monday to Saturday or 10am-6pm Sunday (this will open a new Argos tab in your browser).

*Products exempt from 30 day money back guarantee Sorry, but there are a few items we can't accept returns on such as large kitchen appliances, food products and some jewellery items - unless of course these are faulty, or otherwise don't conform to the contract. Pemborong T-Shirt Rm10These are identified in the catalogue or at argos.co.uk, if in doubt, give us a ring or pop into store and speak to a member of staff. Homes For Sale Grampian Blvd Williamsport PaNaturally none of this affects your consumer rights, see below/our full terms and conditions for more details.Savannah Cat For Sale Corpus Christi For "home delivered only" products, you can chat to us online by clicking here and we can arrange a free of charge collection (please don't try to carry a sofa back to your local store).

This will open a new Argos tab in your browser. If you're considering returning your product because you're in a muddle setting it up or assembling it, our range of quick guides, videos, product manuals and manufacturer helplines may be just what you need. Find them at argos-support.co.uk We are sorry if your item is damaged or faulty, please return back to one of our stores or call our contact centre on 0345 640 0800 who will be happy to help. If your product(s) have qualified for a free Argos voucher/Argos giftcard and you return them under our 30 day money back guarantee, the free Argos voucher/Argos gift card must be returned. If the qualifying products aren't returned then the Argos voucher/Argos Giftcard amount will be deducted from the money refunded. Our 30 day money back guarantee does not affect your statutory rights, in particular any right you have to return the goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.

Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations you have the right to cancel your order for any item bought on this website for a full refund. This doesn't apply to: To cancel email customer services, call 0345 640 2020, email us on our order enquiries email or write to us at Argos Direct, Acton Gate, Stafford, ST18 9AR. You can use the model cancellation form. You can cancel anytime from placing your order up to the end of a period 14 days after you take possession of the goods (or in the case of a multiple order, the last part of the order). Please take reasonable care of the goods, we are entitled to deduct an amount from the refund to reflect any loss in value of the goods supplied, if the loss is the result of unnecessary handling of the goods by you. Please make it clear when you cancel that you are cancelling under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations. You may cancel an order for services in the same way, within 14 days of the date of purchase unless the service begins sooner.

You may not however cancel accommodation, transport or leisure services which occur on a specific date. The Consumer Contract (Information, Cancellation and Additional Charges) Regulations do not apply to Financial and Insurance Services. If you have an Internet order query, please Email Customer services or call us on 0345 640 2020. (For security and training purposes, telephone calls to and from Customer service centres may be recorded or monitored). We always look to resolve issues directly with our customers and our teams will be happy to assist with your queries. Under European Legislation, if you are not satisfied with the way that we propose to resolve any issue you have with a product you have ordered via our website or by telephone, you may raise a complaint with the ‘European Online Dispute Resolution Platform'. You can raise a complaint by following this link http://ec.europa.eu/consumers/odr/.> Customer services > Replacement Care If you've ever dropped your MP3 player or spilled a drink on your handheld games console, you'll know how frustrating accidents can be.

But if you take out Argos Replacement Care, provided by Domestic & General, you pay nothing for approved replacements. From irons, TVs and cameras to lawnmowers and vacuum cleaners you can get Replacement Care for most small electrical items that cost less than £150. You can take out protection in store or online. Terms and conditions apply, click here to view them. This is a summary of information, more details can be found in our Argos Replacement Care leaflet. You can download it from here or pick up a copy in any Argos store. If your product is damaged by accident or breaks down, take it in to any Argos store with the items below to request a replacement: There is nothing to pay if we approve a replacement and if the item is not currently in stock, you may receive Argos vouchers for the original purchase price instead. Please note, you've only got 45 days to protect your product with Argos Replacement Care! Accidents can happen at any time. If you protect your product as you buy it in store or online you know what to do when things go wrong.

However, if you'd like to have a think about it first, you have 45 days from the date you bought your item to purchase the plan. Just return to store with your original purchase receipt(s). Please note, your product must be in good working order when you purchase Argos Replacement Care. Prices are valid from 16 July 2016 and are inclusive of all applicable taxes. We reserve the right to alter the fees at our discretion without prior notice. This is a summary of key information you need to know about when purchasing Breakdown Care (the plan). Your Statutory Rights will not be affected when you buy a plan. These include the right to claim a refund, repair, or replacement for up to six years(may be different in Scotland) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you. Plans may be available from other providers. You may also be covered under your household contents insurance or other policies that you may hold.

When can I buy a plan? You can buy a plan at the point of purchase or within 45 days of buying your item. When does the plan end? If your item is replaced under the plan, the plan will end. Your plan can be cancelled at any time within 45 days of purchase. You will receive a full refund if you have not used any services under the plan. After the 45 day cancellation period you may terminate the plan at any time. If you have not received a replacement we'll refund the fee paid by you for the remaining full months of your plan.Meeting the obligations under your plan Meeting the obligations under your plan The obligations under your Domestic & General plan are backed by assets held within a trust fund for your protection. Prices are valid from 16/01/16 and are inclusive of all applicable taxes. Argos Replacement Care is provided by Domestic & General Services Limited. Registered in England and Wales. Registered office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS.